Tag: work
“Do You Need Technical Support?” 11 Tips to get it better, faster!
by Ness on May.10, 2008, under favorites, news
Current Mood:
nostalgic
I just love this article i read, and it really rings pretty true! If you’ve ever worked in ANY customer service environment really, it is true 
from The Cranking Widgets Blog
“We’ve all been there. Something’s dreadfully wrong with your trusty computer - you can’t print, you can’t get on the web, you can’t play Bejeweled. For whatever reason, the problem is major enough to warrant one of the most desperate acts you can imagine - a phone call to tech support…”
Video on Demand Comming to Phoenix Area–2008
by Ness on Jan.29, 2008, under geek, news
Current Mood:
nerdy
So I am finally beta testing the On Demand service at my house, and it is truly awesome! There is definatley some good free content on there, and if you already subscribe to HBO or ShowTime (et. al.), then you get access to their On Demand channels included for free. This includes both current movies and also series episodes too, like Weeds and Dexter. And this early on in the game, there are very minimal bugs in the software as well! I do wish it was a bit more…oh, whats the word–MANUVERABLE! Its like menu after menu after menu after submenu blah blah. I feel it could have been a bit simpler. The good thing though there will be TONS of content and it will be changing weekly!
So basically if you have a digital settop box of any model, you will be able to recieve access to On Demand without any special equipment or fees. Yes, you gotta pay for new releases and porn! But you will have access to the movie for 24 hours and be able to ffw/rew/pause/stop. Its pretty much like renting a dvd without having to pick it up/return it. There is a decent search function and menu to find the movies that are up your alley.
Since we have been upgrading our network valley-wide (and will continue to do so), VOD service should be available in a few areas within the next few months. I lucked out and reside in the first network to be fully upgraded and operational! So NE. Scottsdale, congratulations! VOD should be released w/i the next week for you. They are hoping to have it nearly valley-wide by mid-summer.
